Suter Media Relations (Suter) has been asked to develop and implement Crisis Communications Plans for a variety of companies, primarily in the real estate and construction industry. These plans have helped companies establish procedures to follow in the event of a crisis, and how to deal with the resulting media interest and coverage.
Suter’s work has included establishing response plans for controversial construction sites, aligning a client’s crisis preparedness with the Democratic National Convention and preparing plans that respond to accidental deaths, construction accidents and injuries in a highly effective and efficient manner.
Suter’s Crisis Communication Plans incorporate the following important items:
- Control and Contact Sheets
- First and Final Hour Response Checklist
- Crisis Procedures
- Dealing with Media Arriving On Site
- Do’s and Don’ts of Working with the Media
- Selecting a Spokesperson
- Interview Preparation
- Dealing with Hostile Media
- News Release and Statement Preparation
- Project Information Considerations
- Key Internal Contacts and Responsibilities
- Key External Contacts (including subs, government and media contacts)
- Phone Lists for all Relevant Contacts
- Accounting for Foreign Language Expertise